Meta, formerly known as Facebook, has unveiled its plans for third-party chats in WhatsApp and Messenger, bringing new features and options for users in the European Union. This move signals a shift towards interoperability and enhanced messaging experiences for consumers.
The update introduces the ability to combine Messenger and WhatsApp messages with third-party chats in a single inbox, providing users with more control over their conversations. Additionally, new notifications will inform users when they can link chats from newly supported apps, enhancing the overall messaging experience.
Meta promises to offer rich messaging features, such as reactions, direct replies, typing indicators, and read receipts, to ensure a more interactive and engaging communication experience. Furthermore, users will have the option to create chat groups with individuals from third-party apps starting next year.
Expansion Beyond Messaging
In addition to improving messaging capabilities, Meta plans to support third-party video and voice calls in 2027, expanding the scope of interoperability across its platforms. This move aims to provide users with a seamless and integrated communication ecosystem.
Regulatory Compliance and Challenges
Meta’s initiative to integrate third-party chats is driven by regulatory requirements, particularly under the EU’s Digital Markets Act, which designates the company as a “digital gatekeeper.” While Meta aims to offer interoperability with popular apps like iMessage, Telegram, and Signal, it must ensure that messaging remains secure and private through the use of the Signal Protocol.
Overall, Meta’s plan for interoperable chats in WhatsApp and Messenger represents a significant step towards enhancing communication across its platforms. By introducing new features, options, and support for third-party apps, Meta is poised to redefine the way users engage with messaging services. As the company continues to navigate regulatory challenges and technological advancements, the future of messaging looks promising under Meta’s leadership.